How to better the “business” of the fire service through the use of home fire sprinklers

By Fred Durso, Jr. Throughout my career, I have always cringed at the notion that “the fire service should be run more like a business”. This statement has typically been connected to the desire to find efficiencies, which is often code for “spending cuts.” I have typically responded with the common retort, “The fire service is focused on service delivery. And when it comes to service delivery, perhaps businesses should be run more like the fire service.” However, a couple of years ago, I read the book We Don’t Make Widgets by Ken Miller. In his book, Miller claimed that public sector agencies operate…

Source:: NFPA – Fire Sprinkler Initiative


Related Articles

If only all reporters covered home fires in this manner

By nfpa@jiveon.com Satisfying the goal of any good headline, this one grabbed my attention: “Sprinklers could have helped knock down…

Guest blogger Kelly Ransdell says new approaches keep the public interested in safety

By Lisa Braxton As a regional advisor to NFPA’s Public Education Division, I spend much of my time helping state…

Make a plan during National Preparedness Month

By nfpa@jiveon.com Do you have a plan for an emergency? It’s important to make a plan today. Throughout the month…